Clause 1: Identification of the buying person

Les Mills France
12 Avenue des Belges
13100 Aix en Provence
RCS Aix en Provence 411 531 312
Tel.: +33 04 42 91 02 34
Fax : +33 04 42 91 02 81
melina@lesmills.fr

Condition 2 : Applicable laws

The Site is copyrighted as a collective work under the French laws, and is the property of Les Mills France Inc. All materials published on the Site, including product descriptions, images, illustrations and pricing information is the property of Les Mills France Inc. and is submitted to French laws. You may check with local authorities to view different using possibilities of products you intend to purchase. Les Mills France Inc. shall not be responsible for nonobservance of foreign country laws where the product is shipped. Only French courts will have the jurisdiction in case of any lawsuit.

Condition 3 : Product Display

Features, specifications, and prices of products described or depicted on the Website www.lesmillscollection.com are subject to change at any time without notice. Pictures and illustrations are not based on any contract field. Les Mills France Inc. shall not be responsible and therefore cannot be prosecuted in case of errors appearing on the site.

Condition 4 : Product Availability

Sales of products occur while stocks last. If you attempt to place a product in your shopping cart that is no longer available from our inventory , you will notice that the requested item is not in stock. If your order is processed and inventory is out of stock, a Customer Service Representative will contact you either by email, phone or by postal way.

Condition 5 : Product Prices

The website www.lesmillscollection.com indicates prices in US dollars. Les Mills France Inc. is required to collect sales tax on total product and shipping and handling charges in the United states and Canada. Sales tax is notified when ordering selection of different products. Prices and availability of the products and services listed on the Site by Les Mills France Inc. are subject to change without notice. However prices indicated at the time when order is accepted on the Site will be the price stated on invoice.

Condition 6 : Order

You validate your purchase by clicking on the link "confirm order". By clicking on the previous link, you accept the current purchase process as well as terms and sales conditions presented by Les Mills France Inc. If you provide a valid e-mail address when you order, you will receive an e-mail confirming purchase as well as the day when your order was shipped. Les Mills France Inc. implements a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. You can have access to your personal information by contacting our Customer Service Representative.

Condition 7 : Payment Options

By credit card : Your receipt of an electronic invoice signifies our acceptance of your order and constitutes its confirmation. You can print this electronic invoice. Your card is usually charged when you place your order. Les Mills France Inc. uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. Payment of your order must be accepted by our central bank network. After receipt of your order we reserve the right at any time to decline your order and stop its shipping if our central bank network declines the payment. Customer will be informed either by email or by phone.

Condition 8 : Delivery

Available products are usually shipped within 2-3 days to the US and Canada. Transport charges depend on the number of articles purchased and the Country where the product is shipped. Our shipping company does not work during week ends and French official holidays. If you are away the day when your shipment is delivered, you will be contacted by the transport company to set another delivery date. Your receipt of an invoice will be included into your parcel when supplied. This invoice shall be retained as a guarantee.

Customers are responsable for all risks including damages or missing articles associated with the shipping of product on condition to write it down onto the delivery note when receiving the order and confirming it by certified mail to the shipping company within 3 days.

Ordered products are liable for French sales tax. Any duties payable are the responsibility of Les Mills Inc.

Condition 9 : Return Procedures

To ensure your complete satisfaction, we offer a simple refund/exchange process provided that you return the garment(s) to us in their original condition and packaging, unworn and unwashed, with all labels intact.
Please fill in the 'Retuns Packing Slip' that you received with your order. Send via FedEx or any other company that will insure your return package to the following address :

Returns & Exchanges - Les Mills France
375 B Green Valley Road, Griffin, GA 30224
USA

As soon as your returned package is received we will action the requested process as quickly as possible. For any queries please contact: melina@lesmills.fr

You will be entitled to a full refund or exchange in instances where:

(1) the garment is of the wrong size and your chosen size is unavailable;
(2) you do not like the garment;
(3) the garment is damaged or defective in any way; or
(4) you have been sent an incorrect item.

In all instances, refunds are credited back to the credit card you used when purchasing the garment.

*Delivery charges will not be refunded in the case of a return. However, in accordance with the exchange conditions above, you will not be charged shipping on the replacement garment in the correct size. All replacement items are shipped via FedEx® standard five-day delivery.

Original shipping and handling costs are non-refundable and you are responsible for the cost of returning any items to Les Mills. For your protection, we recommend you use insured parcel post for your return and keep the return tracking number to ensure that the package is safely returned to our warehouse.

You will have a 15 days returns period.
Your refund or exchange request will be handled within 48 business hours once your return package is received.

Condition 10 : Privacy

Any registered information used in the Site are information given by their respective owners. All customer information is integrated into Les Mills Inc. registered data file. In accordance with French law 78-17 of 6 January 1978, each customer can modify and have access to his personal information at any time by contacting the Customer Service at Les Mills Inc.